Frequently Asked Questions
Join today and we plant a tree
How long do I get support?
The best way to contact support is either through email (connect@bumima.com) or through our discord community. The preferred channel is to send the team an email and we will get back to you within 24 hrs. If you need to hear from us sooner contact our discord community to connect to our community manager.
Learn More
Who plants the trees?
Our tree planting partner TreeEra plants trees in Canada, Africa and other regions. You can click their logo to be directed to their webpage or search for them.
Learn More
How can I access or withdrawl my funds?
From your metamask wallet you can access, withdrawal and change your trading balance 24/7. There are no restrictions, limitations or requirements other than passing security and being in Canada.
Learn More
How do I cancel my subscription?
Simply contact support@bumima.com and we will cancel charges from the time of inquiry
Learn More
Can you trust Bumi?
Bumima's DNA is to create safety, peace of mind and to combat climate change while you achieve your financial wellness. And its made by real people to solve a real problem. You can also see our teams profile page and LinkedIn accounts.
Learn More
How do I know how much I should invest?
We suggest speaking with a banking advisor and developing a financial plan and budget if you do not have one.
Learn More
How are we compliant and who regulates Bumi?
Bumi is complaint by being regulated by Fintrac for Canada. And we have an finance team compromised of accountants and tax professionals that oversee our operations to ensure we are compliant and following regulations in the jurisdictions we operate in.
Learn More
Can we see the SpaceX bot performance before signup?
Yes! We've made the Space X Bot historical performance data where you can access the folder to check it out.
Learn More
How do I get selected for $25 account?
Be enthusiastic about the space, genuinely curious about what we're building and offer ideas that help make it an exciting app for future users"
Learn More
✉ Get in touch with the team today
Newsletter
Sign up with your email address to receive news and updates
We don’t sell your email and spam
Back to Top
Follow us and we plant a tree
Made with ❤️ in London, UK ©2022. Bumima All Rights Reserved.