Frequently Asked Questions

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How long do I get support?
The best way to contact support is either through email ( or through our discord community. The preferred channel is to send the team an email and we will get back to you within 24 hrs. If you need to hear from us sooner contact our discord community to connect to our community manager.
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Who plants the trees?
Our tree planting partner TreeEra plants trees in Canada, Africa and other regions. You can click their logo to be directed to their webpage or search for them.
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Where do I send funds?
We're currently accepting funds to our verified account or Silicone Valley Bank or HSBC bank for local and international transfers. The official new partner will be updated and visible as a partner.
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When can I withdraw my funds?
We are able to return funds after a 30-day period unless an emergency happened.
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How do I cancel my subscription?
Simply contact and we will cancel charges from the time of inquiry
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Can you trust Bumi?
Bumima's DNA is to create safety, peace of mind and to combat climate change while you achieve your financial wellness. And its made by real people to solve a real problem. You can also see our teams profile page and LinkedIn accounts.
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How do I know how much I should invest?
We suggest speaking with a banking advisor and developing a financial plan and budget if you do not have one.
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How are we compliant and who regulates Bumi?
Bumima has compliant officers who are experts specialized in the fintech, crypto and decentralized field. Not to mention we also have Tetra Consulting as part of our legal team and assisting our international regulations as they represent 50 global jurisdictions. Currently Bumima is focusing on Canada and Singapore for ICO regulation. Following United States registration and compliance to offer our services.
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Can we see the SpaceX bot performance before signup?
Yes! We've made the Space X Bot historical performance data where you can access the folder to check it out.
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How do I get selected for $25 account?
Be enthusiastic about the space, genuinely curious about what we're building and offer ideas that help make it an exciting app for future users"
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✉ Get in touch with the team today


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