Frequently Asked Questions
Join today and we plant a tree
How long do I get support?
The best way to contact support is either through email ([email protected]) or through our discord community. The preferred channel is to send the team an email and we will get back to you within 24 hrs. If you need to hear from us sooner contact our discord community to connect to our community manager.
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Who plants the trees?
Our tree planting partner TreeEra plants trees in Canada, Africa and other regions. You can click their logo to be directed to their webpage or search for them.
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How can I access or withdrawl my funds?
From your metamask wallet you can access, withdrawal and change your trading balance 24/7. There are no restrictions, limitations or requirements other than passing security and being in Canada.
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How do I cancel my subscription?
Simply contact [email protected] and we will cancel charges from the time of inquiry
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Can you trust Bumi?
Bumima's DNA is to create safety, peace of mind and to combat climate change while you achieve your financial wellness. And its made by real people to solve a real problem. You can also see our teams profile page and LinkedIn accounts.
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How do I know how much I should invest?
We suggest speaking with a banking advisor and developing a financial plan and budget if you do not have one.
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How are we compliant and who regulates Bumi?
Bumi is complaint by being regulated by Fintrac for Canada. And we have an finance team compromised of accountants and tax professionals that oversee our operations to ensure we are compliant and following regulations in the jurisdictions we operate in.
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Can we see the SpaceX bot performance before signup?
Yes! We've made the Space X Bot historical performance data where you can access the folder to check it out.
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How do I get selected for $25 account?
Be enthusiastic about the space, genuinely curious about what we're building and offer ideas that help make it an exciting app for future users"
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