Frequently Asked Questions

How long do I get support?

The best way to contact support is either through Faceboook messenger, email (connect@bumima.com) or through our discord community. The preferred channel is to send the team an email and we will get back to you within 24 hrs. If you need to hear from us sooner contact our discord community and email the group.

How do I cancel my subscription?

Simply disconnect your Metamask wallet for all autotrade plans. For manual trades accepting signals we will stop your access and hibernate your account once you contact connect@bumima.com. Your plan will stop from the time you contact us and no further charges will be incurred.

Can you trust Bumi?

Bumima's DNA is to create safety, peace of mind and to combat climate change while you achieve your financial wellness. We ourselves are customers of the platform and its made by real people to solve a real problem.

Who plants the trees?

Currently we are seeking partnership to plant the trees for each trade that takes place on the platform.

How are we compliant and who regulates Bumi?

Bumima has compliant officers who are experts specialized in the fintech, crypto and decentralized field. Not to mention we also have Tetra Consulting as part of our legal team and assisting our international regulations as they represent 50 global jurisdictions. Currently Bumima is focusing on Canada and Singapore for ICO regulation. Following United States registration and compliance to offer our services.